Genting Rewards
Play to win. Play for rewards!
Stop by the Genting Rewards counter on the first floor to sign up for a free membership card. Earn valuable rewards by playing your favorite slot machines or electronic table games. Rewards may include Free Slot Play or Food & Beverage offers. Download our Resorts World Mobile App to have your Genting Rewards card in the palm of your hand. Military & Veterans Program Genting Rewards Alliance
Earn a tier upgrade or renew your current tier status!*
HAVE QUESTIONS OR WANT TO SIGN UP?
Visit the Genting Rewards Players Club on the Times Square Casino Level to sign up. Membership is free for all guests 21 and older with a valid state/federal photo ID.
Sunday through Thursday • 9am — midnight
Friday and Saturday • 9am — 2am
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1. Program Purpose & Use of Information Information obtained through Genting Rewards is collected and used solely for casino and affiliated company purposes, as designated by Resorts World New York City, Resorts World Catskills, Resorts World Hudson Valley, Resorts World Bimini, and their respective affiliates (collectively, the “Company”). By enrolling in Genting Rewards, members irrevocably consent to the collection, storage, use, processing, transfer, and disclosure of their personal data by the Company and its affiliates for general business, operational, regulatory, promotional, marketing, and responsible gaming purposes, including but not limited to communications via mail, email, telephone, SMS, surveys, and promotional offers, as permitted by law.
2. Eligibility & Enrollment Genting Rewards membership at Resorts World New York City is free and available to individuals who are 21 years of age or older and who present a valid government-issued photo ID or valid passport. Membership may be denied or terminated at the sole discretion of the Company. Ineligible Individuals Include: Employees, officers, and agents of the Company and its affiliates, Employees of the New York State Gaming Commission / New York State Division of Lottery, Gaming equipment manufacturers and service providers; individuals excluded from gaming facilities by law, government program, self-exclusion, or Company discretion, immediate family members residing in the same household as any employee.
3. Card Issuance, Identification & Security Valid government-issued photo ID is required for card issuance, account inquiries, point redemption, replacement cards, and benefit usage. The Genting Rewards card and all associated benefits are issued solely to the named member and are non-transferable. Members may not authorize or permit any other person to use their card or accumulate points on their behalf. The Company is not responsible for lost, stolen, damaged, or misused cards. Members may elect to activate a Personal Identification Number (PIN) and are responsible for safeguarding it.
4. Earning Points & Rating Play Slot / VLT / ETG Play: Members must properly insert their Genting Rewards card into the machine card reader to earn points. It is the member’s responsibility to ensure proper card use. Table Games: Members must present their Genting Rewards card to table games management to properly capture play. Any loss of communication, system malfunction, operator error, misuse, fraud, or unauthorized activity may result in play not being rated or rewards nullified. Management reserves the right to adjust accounts due to errors, malfunctions, misuse, or fraud.
5. Point Ownership, Use & Restrictions Points have no cash value and may not be exchanged for currency. Points, rewards, offers, invitations, and benefits remain the property of the Company. Unauthorized accumulation or use of points renders those points void and non-redeemable. The Company is not responsible for operational errors affecting point accumulation or redemption.
6. Expiration & Inactive Accounts Genting Rewards accounts with no qualifying activity for a defined period may be deemed inactive. Unredeemed points may expire or be forfeited in accordance with property-specific expiration policies,
which are subject to change at the Company’s discretion. Expiration dates may be printed on vouchers, free play, or promotional materials when applicable.
7. Rewards, Offers & Promotions Offers are void where prohibited or restricted by law. Vouchers or coupons that are altered, forged, damaged, illegible, or improperly obtained are void. The Company may introduce additional promotions in association with Genting Rewards; such promotions are governed by their own official rules. Applicable taxes on rewards or prizes are the sole responsibility of the member.
8. Program Changes & Termination The Company reserves the right to modify, suspend, or cancel the Genting Rewards program, in whole or in part, at any time, subject to regulatory approval where required. Modifications may include changes to earning rates, reward availability, point requirements, or benefits. Updated rules will be made available through official Company channels, including property websites.
9. Compliance, Misuse & Enforcement Membership may be suspended or terminated for violation of program rules, misuse of the card, fraud, misrepresentation, improper conduct, or delinquent financial obligations to the Company. In lieu of termination, the Company may deduct points, rescind offers, downgrade status, or suspend benefits at its discretion. Self-excluded individuals or those excluded by the Company will have their membership immediately canceled, marketing communications discontinued, and points forfeited.
10. Miscellaneous Genting Rewards cards are valid only at the issuing property unless otherwise stated. Members are responsible for promptly reporting discrepancies and keeping contact information current. Participation in Genting Rewards constitutes acceptance of all program rules, terms, and conditions.
How do I earn Promotional Points?
When you join Genting Rewards, you’ll receive your free membership card to accrue promotional points based on your gaming play. These points have a monetary value equating to $1 = 100 points. Points cannot be exchanged for cash. During special promotions, points may be earned from winning a drawing or giveaway. These points will not affect your Tier Point/membership status, i.e. eligible for a card upgrade due to winning promotional points.
Where can I use my points?
You can use your Genting Rewards points at any Food & Beverage outlet or on your hotel stay at the Hyatt Regency at JFK Airport.
Will my points expire?
Yes, they will expire after 120 days of inactivity on the card.
If I spend and use my points for redemption, will my Tier Points be deducted as well?
No, your Tier Points will not be deducted as they have no monetary value and only determine your membership tier status.
Will card status have to be earned every year?
Yes, all levels above a Red card will need to be earned/maintained every year. If you believe you qualify for the next card level, please visit Genting Rewards.
If I get upgraded, will my Genting Points be transferred to my new card status?
Yes, all of your points will be transferred to your new card type. The validity of your Tier Points will continue for the same calendar year.
I have an extra/duplicate membership card. Can I use that to buy things?
Your secondary card (differentiated by an asterisk symbol) can only be used to earn points while gaming. Your main card (without the asterisk) is the card accepted at dining and food outlets. A valid ID is required for all transactions.
I have received notification to be upgraded to the next tier. What do I need to do?
If you’ve received notification of a status upgrade, please visit Genting Rewards with your valid photo ID to receive your new card. Be sure to verify/update your account details, especially email address so that you can easily receive membership promotions, notifications, and offers.
RED CARD STATUS
Free to all members with up to 2,499 tier points earned

SILVER CARD STATUS
2,500 tier points earned

GOLD CARD STATUS
10,000 tier points earned

PLATINUM CARD STATUS
25,000 tier points earned

BLACK CARD STATUS
By invitation only
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