Genting Rewards

1. Program Purpose & Use of Information Information obtained through Genting Rewards is collected and used solely for casino and affiliated company purposes, as designated by Resorts World New York City, Resorts World Catskills, Resorts World Hudson Valley, Resorts World Bimini, and their respective affiliates (collectively, the “Company”). By enrolling in Genting Rewards, members irrevocably consent to the collection, storage, use, processing, transfer, and disclosure of their personal data by the Company and its affiliates for general business, operational, regulatory, promotional, marketing, and responsible gaming purposes, including but not limited to communications via mail, email, telephone, SMS, surveys, and promotional offers, as permitted by law.

2. Eligibility & Enrollment Genting Rewards membership at Resorts World New York City is free and available to individuals who are 21 years of age or older and who present a valid government-issued photo ID or valid passport. Membership may be denied or terminated at the sole discretion of the Company. Ineligible Individuals Include: Employees, officers, and agents of the Company and its affiliates, Employees of the New York State Gaming Commission / New York State Division of Lottery, Gaming equipment manufacturers and service providers; individuals excluded from gaming facilities by law, government program, self-exclusion, or Company discretion, immediate family members residing in the same household as any employee.

3. Card Issuance, Identification & Security Valid government-issued photo ID is required for card issuance, account inquiries, point redemption, replacement cards, and benefit usage. The Genting Rewards card and all associated benefits are issued solely to the named member and are non-transferable. Members may not authorize or permit any other person to use their card or accumulate points on their behalf. The Company is not responsible for lost, stolen, damaged, or misused cards. Members may elect to activate a Personal Identification Number (PIN) and are responsible for safeguarding it.

4. Earning Points & Rating Play Slot / VLT / ETG Play: Members must properly insert their Genting Rewards card into the machine card reader to earn points. It is the member’s responsibility to ensure proper card use. Table Games: Members must present their Genting Rewards card to table games management to properly capture play. Any loss of communication, system malfunction, operator error, misuse, fraud, or unauthorized activity may result in play not being rated or rewards nullified. Management reserves the right to adjust accounts due to errors, malfunctions, misuse, or fraud.

5. Point Ownership, Use & Restrictions Points have no cash value and may not be exchanged for currency. Points, rewards, offers, invitations, and benefits remain the property of the Company. Unauthorized accumulation or use of points renders those points void and non-redeemable. The Company is not responsible for operational errors affecting point accumulation or redemption.

6. Expiration & Inactive Accounts Genting Rewards accounts with no qualifying activity for a defined period may be deemed inactive. Unredeemed points may expire or be forfeited in accordance with property-specific expiration policies,

which are subject to change at the Company’s discretion. Expiration dates may be printed on vouchers, free play, or promotional materials when applicable.

7. Rewards, Offers & Promotions Offers are void where prohibited or restricted by law. Vouchers or coupons that are altered, forged, damaged, illegible, or improperly obtained are void. The Company may introduce additional promotions in association with Genting Rewards; such promotions are governed by their own official rules. Applicable taxes on rewards or prizes are the sole responsibility of the member.

8. Program Changes & Termination The Company reserves the right to modify, suspend, or cancel the Genting Rewards program, in whole or in part, at any time, subject to regulatory approval where required. Modifications may include changes to earning rates, reward availability, point requirements, or benefits. Updated rules will be made available through official Company channels, including property websites.

9. Compliance, Misuse & Enforcement Membership may be suspended or terminated for violation of program rules, misuse of the card, fraud, misrepresentation, improper conduct, or delinquent financial obligations to the Company. In lieu of termination, the Company may deduct points, rescind offers, downgrade status, or suspend benefits at its discretion. Self-excluded individuals or those excluded by the Company will have their membership immediately canceled, marketing communications discontinued, and points forfeited.

10. Miscellaneous Genting Rewards cards are valid only at the issuing property unless otherwise stated. Members are responsible for promptly reporting discrepancies and keeping contact information current. Participation in Genting Rewards constitutes acceptance of all program rules, terms, and conditions.

The Genting Rewards Membership Card (GRC) is issued by Resorts World New York City (RWNYC) to approved and selected guests and shall be subject to (a) the General Terms and Conditions governing the generic cards issued by the respective card issuers (“General T & Cs”) AND (2) the Terms and Conditions listed below (“T & Cs”). Anyone who applies, holds or uses a GRC shall be deemed to have read, understood and agreed to the T & Cs as stipulated below:- 1)The T & Cs 1.1 Any reference to these T & Cs shall include the T & Cs as amended or modified by RWNYC at any time as RWNYC deems fit in its absolute discretion and such amendments shall be deemed to have been notified to the members of GRC (“GRC Member(s)”) when RWNYC posts the amendments on the GRC website, Genting Rewards counter and/or such places as RWNYC shall deem fit. 1.2 If there is any discrepancy or inconsistency between the General T & Cs and the T & Cs herein contained, the T & Cs herein contained shall prevail to the extent of the discrepancy or inconsistency. 1.3 The T & Cs shall supersede any and all earlier governing terms and conditions of the GRC. 2)The GRC 2.1 The types of GRC offered by RWNYC are: (a) Black Card; (b) Platinum Card; (c) Gold Card; (d) Silver Card; (e) Classic Card. 2.2 There are no restrictions for eligibility for GRC membership EXCEPT that the membership is not available and/or applicable for the following persons: (a) Persons below the age of 18; (b) Companies, partnerships, trading companies, sole proprietors, societies and any other types of incorporated or unincorporated body; (c) Employees of the Genting Group; (d) such other persons which RWNYC may from time to time determine at its absolute discretion 2.3 Any application for the GRC shall be subject to the approval of RWNYC, which approval shall be given or not given at RWNYC‘s absolute discretion. 2.4 The GRC shall be valid for such period as may be determined by RWNYC at the time of issuance. 2.5 RWNYC shall have the absolute rights, without any liabilities to the GRC Members, to change, substitute and/or replace all or any one type of the GRC with other new membership card without prior notice or assigning any reasons. 2.6 The GRC is the property of RWNYC and GRC Members shall keep their GRC safely and in good custody and whenever applicable, not to reveal their PIN to anyone. 3) Personal Data Policy 3.1 In order to be eligible to become a GRC Member and to enjoy the privileges and interests of GRC Members, the applicant will provide in the application form his/her personal data (consisting of name, identity card/passport number, nationality, date of birth, address, contact number(s), occupation, customer preferences and such other information as may be required by RWNYC from time to time through other communications. In addition, RWNYC may also collect and have records of all transaction details when the GRC Members use the GRC, there will be associated information transfer to RWNYC in connection to usage of the GRC in properties managed and administered by RWNYC‘s subsidiaries, affiliate and related companies that recognize and accept the GRC (“Other Properties”) and such other information about GRC Members that may be obtained indirectly through analyzing GRC Members’ activities and behavior (all the above shall be referred to collectively as the “Personal Data”). 3.2 RWNYC respects the privacy of the applicant and GRC Members (as the case may be). 3.3 For applicants who are not successful in their applications, RWNYC will destroy the relevant application form. 3.4 By completing and submitting the application form, RWNYC will consider the GRC Members have irrevocably and unconditionally agreed, consented, allowed and authorized: (a) that the Personal Data to be held and stored in a database system managed by RWNYC and/or its agents; (b) RWNYC, without further notice to the GRC Members, to disclose the Personal Data to its holding company, subsidiaries, affiliates, associates, business partners, related organizations, owners or managers of other membership programs and/or to the Other Properties (“Affiliates”) to use and process the same for the purposes stipulated herein; (c) RWNYC to use, process, share, disclose, transfer or deal with the Personal Data in whatever manner for general business, promotional and marketing purposes; including but not limited to fulfilling GRC Members’ requests, recognition and acceptance of GRC in Other Properties, to facilitate various services to GRC Members, to improve the Program, to create more opportunities for GRC Members to enjoy the GRC Program, to follow up with feedback, to extend special benefits and offers to GRC Members, marketing planning, product development, telemarketing promotions, SMS text messaging, direct mail, email/eblasts, surveys or research and other marketing programs or activities which RWNYC and/or the Other Properties believe are likely to benefit GRC Members, for the purpose of disclosure under the law or any court order or other governmental or regulatory bodies or such other purposes as RWNYC shall reasonably deem fit 3.5 The GRC Members shall immediately notify RWNYC in writing of any change of his/her personal data and information by contacting the GRC Customer Service Counters or email to guestfeedback@rwnewyork.com whereupon RWNYC shall take all practicable steps to update the same within a reasonable time PROVIDED THAT RWNYC shall not be liable for any losses or damages that may be suffered by the GRC Members arising whether directly or indirectly from RWNYC ‘s delay or failure in updating the same for any reasons whatsoever. 3.6 RWNYC will take all reasonable and practicable steps to ensure the security of the data at all times from any unauthorized access and RWNYC will endeavor not to disclose any personally identifiable information to any third parties other than disclosure to the parties and for purposes hereinbefore mentioned. 4) Upgrading of the GRC RWNYC shall have the absolute discretion to offer to upgrade the GRC of any GRC Members in such manner and subject to such terms and conditions which RWNYC shall deem fit, provided always that:- 4.1 None of the GRC Members (including but not limited to the affected GRC Members) is entitled to object, question or request RWNYC for reasons or grounds supporting RWNYC’s decision; 4.2 The affected GRC Members shall surrender and return their old GRC to RWNYC in exchange for the new GRC; 4.3 The offer of upgrade shall automatically lapse if the affected GRC Members shall fail to comply with the terms and conditions determined by RWNYC for such upgrade; 4.4 The upgraded GRC shall be similarly subject to the T & Cs herein contained, including but not limited to RWNYC’s right to downgrade the upgraded GRC under Condition 5 below. 5) Downgrading of the GRC RWNYC shall, without any liabilities, have the absolute discretion to downgrade the GRC of any GRC Members without prior notice whereby:- 5.1 None of the GRC Members (including but not limited to the affected GRC Members) is entitled to object, question or request RWNYC for reasons or grounds supporting RWNYC’s decision; 5.2 The affected GRC Members shall surrender and return their old GRC to RWNYC in exchange for the new GRC; 5.3 Any appeal on RWNYC’s decision will not be entertained; 5.4 RWNYC shall be entitled to cancel and terminate the GRC without further notice should the affected GRC Members refuse to accept the downgraded GRC. 6) Replacement of GRC 6.1 GRC Members shall immediately notify RWNYC of any lost / stolen / damaged GRC and follow up with written confirmation within seven (7) days from the notification date. 6.2 RWNYC shall use its best endeavor to invalidate the lost / stolen / damaged GRC within a reasonable time provided always that RWNYC shall not be liable to refund or reimburse in whatever manner any losses or damages (either directly or indirectly) that may be suffered by GRC Members pursuant to the lost / stolen / damaged GRC or any delay in invalidating the lost / stolen / damaged GRC; including but not limited to inappropriate deduction of the Genting Points. 6.3 RWNYC will replace the lost / stolen / damaged GRC for the affected GRC Members subject to payment of such penalty fees (via cash or promotional points) that may be imposed by RWNYC at the material time. RWNYC reserves its right to impose higher fees for the second request onwards and to terminate the GRC if the replacement requests are too excessive in the sole opinion of RWNYC. 7)Renewal of GRC 7.1 Subject to RWNYC’s discretion, GRC Members may apply to renew their GRC subject to payment of such administration fees as may be imposed by RWNYC at the material time. 7.2 Each type of GRC may be renewed at such terms and conditions pre-determined by RWNYC. 7.3 The T & Cs shall equally apply to the renewed GRC. 8) Supplementary Card (if applicable) 8.1 Only qualified GRC Members are allowed to apply for ONE (1) supplementary card. 8.2 Applications for supplementary cards are always subject to RWNYC’s approval. No appeal will be entertained. 8.3 Supplementary cards are subject to these T & Cs and the General T & Cs. Principal Members are responsible for the actions/omissions of the Supplementary Members and the Principal Members shall ensure their respective Supplementary Members are aware and agree to the T & Cs and the General T & Cs. 8.4 The card type of the supplementary card shall be similar to or lower than the principal GRC and unless otherwise decided by RWNYC, shall be automatically upgraded or downgraded in accordance to the principal GRC. 8.5 The supplementary card shall be automatically terminated or expired upon termination or expiration of the principal GRC. 9) Genting Points 9.1 Genting Points that may be recorded for each GRC upon gaming shall be determined by RWNYC at its sole discretion. 9.2 Any reference to the “Points” in the General T & Cs shall include Genting Points unless otherwise specified herein. 9.3 Unutilized Genting Points shall be automatically forfeited upon expiration of its shelf life or such period(s) as RWNYC shall determine at its absolute discretion. 9.4 Genting Points have no cash or monetary value. Genting Points and any rights they confer, cannot be sold, transferred, assigned or otherwise dealt with except in accordance with these T & Cs. Genting Points are not the property of GRC Members and may be withdrawn, cancelled, forfeited, adjusted, set-off or deducted by RWNYC in whatever manner(s) and for whatever purpose(s) or reasons as RWNYC shall deem fit in its absolute discretion without any liabilities, prior notice and without having to assign any reasons to the GRC Members. 10) Offers for each type of GRC 10.1 Different benefits, offers, rewards, gifts or privileges (“Offers”) may be offered to different types of GRC in the business outlets operated and managed by RWNYC, its subsidiaries, associated and/or related companies (“Outlets”) 10.2 RWNYC shall have the absolute discretion to change or withdraw from time to time all or any one of the Offers without prior notice or assigning any reasons. 10.3 GRC Members’ rights to enjoy any of the Offers shall be subject to the applicable terms and conditions of the respective Outlets. 10.4 All Offers are not transferable to any other person and not exchangeable for any other offers. 10.5 Without prejudice to RWNYC‘s right to terminate the GRC, RWNYC is entitled to request the relevant GRC Member to pay for the actual price of the Offers if in the sole opinion of RWNYC, that GRC Member has transferred, assigned or sold the Offers for value. 11) Rules and Regulations of the Outlets and/or Other Properties 11.1 All GRC Members are subject to the rules and regulations governing the relevant Outlets and/or Other Properties (including but not limited to the rules and regulations governing any gaming) and the usage of any facilities available therein at the material time and all GRC Members shall observe and comply with such rules and regulations. 11.2 RWNYC is entitled to immediately terminate the GRC if the GRC Members fail or refuse to observe or comply with the applicable rules and regulations of the Outlets and/or Other Properties. 11.3 All GRC Members shall also comply with all applicable laws and regulations governing the usage of the GRC. 12) Suspension and Termination 12.1 RWNYC may at any time, at its absolute discretion, bar or suspend any GRC for such period(s) as RWNYC shall deem fit in its absolute discretion without prior notice or assigning any reasons. Whenever applicable, if the affected GRC Members fail to, refuse to observe/ comply with the terms and conditions of the suspension within the given period, RWNYC shall be entitled to terminate, cancel or withdraw such GRC without prior notice. 12.2 The GRC Members may terminate their GRC by notifying RWNYC in writing and returning the GRC to RWNYC. 12.3 RWNYC may at any time, without any liabilities and at its absolute discretion, terminate, cancel or withdraw any GRC without prior notice or assigning any reasons. 12.4 Upon termination of the GRC in accordance with these T & Cs, all of the points and Offers accumulated under the GRC (both principal and supplementary) shall be automatically forfeited without further notice. 13) Miscellaneous 13.1 RWNYC is entitled to change the policy of GRC, the Offers and any other matters related to the GRC and/or the GRC Members without prior notice nor assigning any reasons, and RWNYC shall not be liable in whatever manner even though such changes may affect or diminish the rights and interests of any GRC Members. 13.2 RWNYC shall not be liable to the GRC Members or its supplementary card holder or its guest(s) for any loss, damage or expense (including without prejudice to the generality of the foregoing any injury, death, damage to property or otherwise) whatsoever or howsoever caused by (whether directly or indirectly) or arising out of or in connection with their participation in the GRC program, usage of the GRC for whatever purposes (without limitation, usage of the GRC at the cash dispensary machines), loss of the GRC or revealing of PIN under whatever circumstances. 13.3 In the event the preceding condition shall be held invalid for any reason whatsoever and RWNYC becomes liable for loss, damage or expense that would otherwise have been excluded (or which can be excluded at law), such liability shall for all events be limited to Ringgit Malaysia : One Hundred (RM100.00) only. 13.4 GRC Members shall indemnify and hold GENM harmless against any liability for loss, penalty, damage, costs and expenses (including but not limited to legal costs) which may be incurred or suffered by RWNYC as a result of or arising directly or indirectly from any breach on the part of the GRC Members in complying and observing these T & Cs or otherwise in using the GRC or recovery of any outstanding amounts from the GRC Members. 13.5 These T & Cs shall be governed by Malaysian law and the parties hereto agree to submit to the non-exclusive jurisdiction of the courts of Malaysia. 13.6 The English version of the T & Cs shall prevail over other versions.