Workforce development program continues to create career pathways for Southeast Queens residents.

Resorts World New York City celebrated the graduation of its largest-ever winter cohort from the Introduction to Gaming workforce development program on February 28, marking another milestone in the company’s ongoing investment in career opportunities for local residents.

Developed in partnership with York College CUNY and expanded to Kingsborough Community College, the Introduction to Gaming program provides participants with foundational training in table games operations, customer service, and the hospitality industry. The program began in 2022 and is designed to prepare graduates for careers in the gaming and hospitality sectors, while creating pathways to good-paying jobs in Queens. RWNYC has now helped train more than 350 local residents in gaming operations through the initiative.

The graduation ceremony brought together community leaders, program partners, and elected officials who have championed workforce development and educational opportunity across Southeast Queens.

“This program reflects Resorts World’s deep commitment to investing in the people and communities that make Queens so vibrant,” said Robert DeSalvio, President of Genting Americas East. “Through partnerships with institutions like York College and Kingsborough Community College, we’re helping local residents gain the skills they need to build lasting careers in the gaming and hospitality industries.”

“Programs like Introduction to Gaming help connect our community members with meaningful career opportunities,” said State Senator Joseph P. Addabbo Jr., Chair of the New York State Senate Committee on Racing, Gaming and Wagering. “I’m proud to support initiatives that strengthen workforce development in Queens and create pathways to long careers and upward mobility for our residents.”

“Workforce training programs like the ‘Introduction to Gaming’ initiative show what’s possible when our institutions work together to create real opportunities for local residents. Through their partnership with York College and Kingsborough Community College, Resorts World continues to lead the way in helping Southeast Queens residents gain the skills they need to support their families by building lasting careers,” said New York State Senator Leroy Comrie.

NYS Assemblywoman Alicia L. Hyndman said, “As Chair of the Assembly Committee on Higher Education, I am proud to see our CUNY institutions – York College and Kingsborough—partnering with local industry to create tangible results.” This program is a prime example of how workforce development can bridge the gap between classroom learning and career success. We aren’t just training individuals for jobs; we are building high-road career pathways that provide our neighbors in Queens with the tools to thrive and stay in their communities.”

The Winter 2026 Introduction to Gaming Operations graduating class (the largest in program history) celebrates at Resorts World New York City on February 28, 2026.
The Introduction to Gaming program is part of RW Gives, Resorts World’s commitment to community investment and workforce development throughout Queens.