Resorts World Casino NYC

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Win/Loss Request


Please note for win/loss statement requests:

  1. Statements will only be mailed to the current address on the player’s account. Moved? Please visit Genting Rewards with your proof of address and a valid photo ID to update the address in your account.
  2. Please enter your primary/main player’s card number in the form.
    (Cannot be the card with the * mark.)
  3. Statements will be mailed within 15 days from date of request.

(Cannot be the card with the * mark.)

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